Privacy Policies

We are delighted to see that our offers have aroused your interest. The protection of your privacy and your personal data is very important to us.

The collection and use of your data always takes place in accordance with the provisions of the General Data Protection Regulation (EU) 2016/679 (GDPR) and the applicable provisions. This is why we - as the data controller - inform you below about the type of data we collect and how we process it. 


1. Personal data

Personal data within the meaning of the GDPR are all information relating to an identified or identifiable natural person; is considered identifiable any natural person who can be identified directly or indirectly, in particular by attribution to an identifier such as a name, an identification number, location data, an online identifier or to one or more particular characteristics which express the physical, physiological, genetic, psychological, economic, cultural or social identity of this natural person. Personal data is only recorded to the extent that it is necessary for the performance of the service requested, in order to ensure compliance with regulations or for the purposes mentioned below.


2. Anonymized data / log files / IP address

You can browse our website without your personal data being collected. Each time you browse our site, only certain anonymized data will be recorded, such as e.g. the pages or the offers consulted. These are not personal data and are therefore not subject to the legal provisions of the GDPR.

The operator or, where applicable, the host of the site collects data relating to access to the site in question and records them in the form of "server log files". The following data is thus saved:

Website visited, time of access, amount of data sent in bytes, source / reference from which you accessed the site, browser used, operating system used, IP address used.

The data collected is used only for the purposes of statistical evaluation and improvement of the website. The site operator nevertheless reserves the right to subsequently check the server log files if there are concrete indications of illegal use.

Anonymous data is collected only for statistical evaluation purposes with the aim of improving our offer. Please see the section "Right to information / Withdrawal".


3. Purpose of collecting personal data

The collection of personal data becomes essential when you book a trip or other service via our website, when you contact us, when you subscribe to our newsletter or when you wish to use other offers on our site. for the processing of which personal data is essential This includes in particular the management of your data in a personal customer area with login details, the purchase of vouchers, participation in contests or the modification of reservations or existing orders.

In accordance with legal provisions, as a general rule, only the data necessary for the provision of the service or service you have requested are collected. Insofar as we request any other information in the form of forms, their transmission is your sole responsibility.

Temporary storage of the IP address by the system is necessary to allow delivery of the website to the user's computer. For this purpose, the user's IP address must remain stored for the duration of the session. The data is stored in log files in order to ensure the functionality of the website. We also use the data to optimize the website and to ensure the security of our IT systems. In this context, no data analysis for marketing purposes is carried out. Our legitimate interest in the processing of data in accordance with Art. 6, al., 1 letter f of the GDPR also lies in these purposes.

When booking a trip or other service, the data collected will be used to process this reservation and for advertising and statistical purposes within the framework of legal provisions.

If you subscribe to our newsletter, we also save and use, pursuant to Art., 6 para. 1, letter f GDPR, the personal data that you provide to us when booking or registering as well as the data relating to your orders and travel services, in order to provide you with the best possible service as a subscriber to our newscast.

The legal basis for the processing of data following subscription to the newsletter by the user is, subject to the consent of the user, Article 6, para. 1, letter a of the GDPR.

The personal data that we keep will be used mainly in the context of our customer relations, our customer service (e.g .: information on the progress of your stay, the realization of our own advertising and marketing campaigns (e.g .: sending catalogs and other advertising prospectuses within the framework authorized by law, customer satisfaction survey), as well as the management of orders.


4. Legal basis for the processing of personal data

Insofar as we obtain the consent of the data subject for the processing of personal data, the legal basis is art. 6, al. 1, letter a of the EU General Data Protection Regulation (GDPR).

For the processing of personal data necessary for the performance of a contract of which one of the contracting parties is the data subject, the legal basis is established by art. 6, al. 1, letter b of the GDPR. This also applies to processing operations necessary for the execution of pre-contractual measures.

Insofar as the processing of personal data is necessary to fulfill a legal obligation to which our company is subject, the legal basis is established by art. 6, al. 1, letter c GDPR.

In the event that the vital interests of the data subject or of another natural person require the processing of personal data, the legal basis is art. 6, al. 1, letter d GDPR.

If the processing is necessary due to a legitimate interest of our company or a third party and if the interests, fundamental rights and fundamental freedoms of the data subject do not outweigh the primary interest, the legal basis for the processing is constituted by art. 6, al. 1, letter f GDPR. 


5. Disclosure of personal data to third parties

Your personal data will only be transmitted within the framework of the applicable provisions, in particular the provisions on data protection and competition law.

Insofar as this is necessary for the provision of the contractual service or our legal obligations, your data will also be passed on to sub-contractors or service providers for the provision of the service on our behalf or on our behalf (e.g. . technical processing of postal and electronic mail dispatch, payment processing, customer service).

In addition, the data is transmitted to people or companies for the processing of your order or your reservation, in particular for travel services to airlines, tour operators, hotels, travel agencies, local agencies, car rental agencies. , cruise lines, administrative authorities, etc. To this end, please note that the data protection rules at the head office of these persons and companies may differ from those in force in Switzerland.

Your data will also be disclosed and transmitted to third parties if we are obliged to do so by law or as a result of enforceable legal proceedings.

Your data will also be disclosed and transmitted to third parties if we are obliged to do so by law or as a result of enforceable legal proceedings.


6. Storage and deletion of data

Your personal data are stored for the purposes mentioned in the point “Purpose of collecting personal data”. The personal data of the data subject will be deleted or blocked as soon as the purpose of the storage ceases to apply. In addition, data may be stored if this has been provided for by the European or national legislator in EU regulations, laws or other provisions to which the controller is subject. The legislature has defined a wide variety of filing obligations and deadlines. The data will also be blocked or deleted if a retention period prescribed by the aforementioned standards expires, unless it is necessary to retain the data for the conclusion or execution of a contract.


7. Use of cookies

We use cookies (small computer files containing textual information that the web server sends to your Internet browser) to improve your user experience when you visit our online offers. For example, if you allow us to install cookies, some windows will only appear once. In addition, our cookies have an expiration date. If you manually delete your cookies before they expire, you will receive a new one the next time you visit the site, provided that you do not block the saving of the cookie.

The technical specifications provide that only the server that sent the cookie will be able to read it. We guarantee that no personal data is stored in cookies.

Unfortunately, it is not possible to use our offers without accepting cookies. We therefore recommend that you permanently allow cookies to access our website. Most browsers are configured to automatically accept cookies. However, you can disable the installation of cookies and configure your Internet browser so that it informs you of the sending of various cookies.

The legal basis for the processing of personal data through the use of cookies is art. 6, al. 1, letter f of the GDPR.

The legal basis for the processing of personal data through the use of cookies for analytical purposes and subject to the consent of the user is established by art. 6, al. 1, letter a of the GDPR.


8. Facebook social plugins

This website uses social plug-ins ("plug-ins") from the social network operated by Facebook Inc, 1601 S. California Ave, Palo Alto, CA 94304, USA ("Facebook"). The plug-ins can be recognized by one of the Facebook logos (a white "f" on a blue background or a "thumbs up" icon) or are identified by the words "Facebook Social Plugin". The list and appearance of Facebook social plugins can be viewed here:

When a page of this website containing such a plug-in is called up, the browser used establishes a direct connection with the Facebook servers. The content of the plug-in is transmitted directly by Facebook to the browser used and then integrated into the website by the latter. Since we have no influence on the extent of the data that Facebook collects with the help of this plug-in, the information we provide is based on the current state of our knowledge: by integrating the plug-ins , Facebook receives the information that the corresponding page of our website has been accessed. If you are logged in to Facebook, Facebook will be able to associate your visit with your Facebook account. If you interact with the plug-ins (for example by clicking on the "Like" button or by posting a comment), the corresponding information will be transmitted directly from your browser to Facebook for storage. Even if you are not a member of Facebook, there is still a possibility that Facebook will obtain your IP address and save it. The purpose and scope of the data collection, further processing and use of data by Facebook as well as the related rights and settings options for the protection of privacy can be found in the privacy policy of Facebook:  If you are a member of Facebook and do not want Facebook to collect data about you through our website and link it to your membership data stored on Facebook, you must log out of Facebook before visiting this website. It is also possible to block Facebook social plug-ins with plugins for the browser used, for example with the plug-in "Facebook Blocker".


9. Using the Twitter Tweet button

This website uses the "Tweet" button of the social network Twitter, operated by Twitter Inc. 750 Folsom Street, Suite 600, San Francisco, CA 94107, United States ("Twitter"). You can recognize the button by the dark blue bird and the word "Tweet" on a light blue background. When a page of this website containing such a button is accessed, the browser used establishes a direct connection with the Twitter servers. The content of the "Tweet" button is transmitted directly by Twitter to the browser used and then integrated into the Twitter message. The provider therefore has no influence on the extent of the data collected by Twitter using this button. The purpose and scope of data collection, further processing and use of data by Twitter as well as the related rights and settings options for the protection of privacy can be found in the privacy policy of Twitter: 

If you are a member of Twitter and do not want Twitter to collect data about you through this website and link to your membership data stored on Twitter, you should log out of Twitter. before visiting this website.


10. Website optimization software solutions

This website uses various software solutions to optimize its online offer. These software solutions make it possible to analyze website uses and collect valuable information about user requirements in order to constantly improve the website's usability and quality. In order to be able to carry out these analyzes, aggregated and anonymous statistical data is collected. The data collected are connection and movement data with no direct relation to the person and concerning the browser used, the number of pages viewed and visits, the clicks made and the duration of the visit to the website. As a result of the collection and processing process, the visitor's IP address, however shortened, is used and recorded. 
These data are analyzed in particular for the following purposes: 
- Counting of visitors

- Evaluation of the sections frequently consulted by each visitor on the website

- Analysis of the origin of the visitor with a view to optimizing the website

- Control of the level of recommendations specific to target groups

This procedure requires the use of permanent cookies (see paragraph 7 above). You can also refuse the installation of these cookies by a specific setting or authorize the recording only after your express confirmation. In addition, you have the possibility at any time to prevent the use of this data by all the solutions used by selecting the "Opt-Out option" offered by the software solutions used. In the event of a waiver, you will no longer receive any recommendation corresponding to your requests. 


11. Youtube

This website uses a link to YouTube from Google Inc., 1600 Amphitheater Parkway, Mountain View, CA 94043, USA. We use "advanced privacy mode" during onboarding, so usage information is only transmitted from the start of the video. In this case, the information transmitted is the specific page of our website visited and the video viewed. If you are logged into your YouTube account, you allow YouTube to directly associate your page access with your personal profile. To find out more about the collection and processing of your data by YouTube, please read the privacy statement at .

If you want to be sure that no data about you is stored on YouTube, avoid clicking on embedded videos.


12. Right of information / right of revocation; other rights of data subjects

You have the right: 

In accordance with art. 15 GDPR, to request information about your personal data processed by our services. In particular, you can request information on the purposes of the processing, the category of personal data, the categories of recipients to whom your data has been or will be disclosed, the planned storage period, the existence of a right of rectification, deletion, restriction of processing or opposition, the existence of a right of recourse, the origin of your data when these were not collected by us, as well as the existence of a decision-making process automated, including profiling and, where applicable, relevant information about their details.

In accordance with art. 16 GDPR, to request the immediate correction of your incorrect or incomplete personal data stored by our services.

In accordance with art. 17 GDPR, to request the deletion of your personal data stored by our services, unless the processing is necessary to exercise the right to freedom of expression and information, to fulfill a legal obligation, for reasons of public interest or to assert, exercise or defend legal claims.

In accordance with art. 18 GDPR, to request the restriction of the processing of your personal data insofar as you dispute the accuracy of the data, their processing is illegal, but you refuse their deletion, or we no longer need them data, but that you need it to assert, exercise or defend legal claims, or if you have declared your opposition to the processing in accordance with art. 21 GDPR.

In accordance with art. 20 GDPR, to receive the personal data you have provided to us in a structured, customary and machine-readable format or to request their transfer to another controller. 

In accordance with art. 7, al. 3 GDPR, to revoke your consent to us at any time. This has the consequence that we will then no longer be allowed to continue processing data on the basis of this consent in the future.

In accordance with art. 77 GDPR, to lodge a complaint with a supervisory authority. As a general rule, you can contact the supervisory authority of your usual place of residence or work or our head office for this.

To revoke your consent to the use of your data, to request information or rectification, blocking or deletion, or to exercise the other rights of data subjects, please contact:

SLM SA    Chemin de Chantavril 2. 1260 Nyon. Switzerland

Tel. +41 (0)22 / 365 17 50  -

You benefit of course from these rights free of charge, without having to pay higher transmission costs than the basic tariffs.


13. Security, questions and suggestions, 

Finally, security also depends on your system. Please ensure that you never divulge your confidential access information, never have passwords saved by the Internet browser, and that you close the browser window when you leave our site. This will prevent third parties from accessing your personal data.

Use an operating system capable of managing user rights. Set up multiple users on your system and never use the Internet as an Administrator. Use security software like anti-virus and firewall, and update your system regularly.